Apply for an age related free bus pass

Check if you’re eligible to apply for a free travel bus pass, how to renew your bus pass and check where you can use a free travel bus pass in Suffolk.

You are entitled to free off-peak travel on buses in Suffolk once you reach eligible age. The quickest and easiest way to apply is online.

You can apply if you were:

  • born on or before 5 April 1950
  • born after 5 April 1950 and have reached the current State Pension age for a woman born on the same date

成人在线视频appYou can check your eligibility on the .

You can use your free travel bus pass:

  • between 9:30am and 11pm, Monday to Friday
  • all day on weekends and bank holidays
  • anywhere in England on local bus services only

成人在线视频appYou cannot use your free travel bus pass:

  • in the rest of the UK
  • on trains, tube or trams

Before you apply

To apply you will need to provide a digital or scanned passport photo, as well as your:

  • full name as on your passport/birth certificate
  • date of birth
  • national insurance number
  • gender and ethnicity
  • main address
  • contact phone number and email address

You'll also be asked to create a password so you can log back in to your application in future, should you need to.

Renew a free bus pass

Visit  for information about renewing a free bus pass that expired on 31 March 2020.

If you have any further enquiries, email

Replace your bus pass or change your address

成人在线视频appIf you need to replace a lost, damaged, stolen or expired pass, or register a change of address:

Other ways to apply

Check you're eligible before you complete an application form by using the .

成人在线视频appYou'll need to send:

  • a passport sized, full colour photograph
  • proof of eligibility with your application

Do not send original documents as these will not be returned.

成人在线视频appGet an application form:

成人在线视频appSend your completed form to:

SCC Free Travel Bus Pass
PO Box 212

Contact Customer Services

Call 0345 600 0659 if you have any questions about how to apply.

Webchat成人在线视频app: available Monday to Friday, 9am to 4:30pm. The button in the right hand corner will say 'chat available' when you can talk to someone.